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IT Asset & Device Management

IT Asset and Device Management

If you cannot list your computers, who has them and whether they are up to date, you cannot protect or plan for them. ItCityHub helps small and growing businesses keep track of devices and software across Windows and macOS, including with MDM tools such as Jamf.

What we help with

Hardware and software inventory

A maintained list of computers, key devices and installed business software, with owners and basic details.

Device deployment and configuration

Remote setup, application deployment, encryption and standard settings so every new device starts from the same baseline.

Employee device assignment and returns

A simple process for issuing a device to a new starter and recovering and resetting it when they leave.

Patch status and lifecycle tracking

Seeing which devices are missing updates, and which are approaching the age where they should be replaced.

Why an asset list helps

Security

Unknown devices cannot be patched or protected.

Budgeting

Knowing device age lets you plan replacements instead of reacting to failures.

Onboarding and offboarding

A clear record shows what to issue and what to collect.

Common problems we fix

  • No up-to-date list of company computers
  • Laptops are not returned or wiped when staff leave
  • Every new computer is set up differently
  • Nobody knows which devices are out of date or due for replacement

What to know first

  • Support is delivered remotely. Collecting or delivering physical devices is possible in Karachi only.
  • Purchasing hardware and software licences is not included unless agreed in writing.
  • MDM and inventory tools may have their own licence costs, which are agreed before they are used.
  • Our team will reach out to you within 1-2 hours. For ongoing support, response targets and support hours are agreed in writing before work starts.

Frequently asked questions

What is IT asset management?

Keeping a record of the hardware and software your business owns, who uses it, what condition it is in and when it needs updating or replacing.

Do you manage Mac as well as Windows devices?

Yes. We support Windows and macOS, including Jamf for managing Mac computers.

Can you help with an employee onboarding and offboarding checklist?

Yes. We can build a simple checklist covering accounts, device setup and access on the way in, and access removal and device return on the way out.

How do we start?

Send an inquiry and tell us roughly how many devices you have. We will propose a simple first inventory and agree what to track.

Need help with IT Asset & Device Management?

Tell us what is happening and how many people you have. Our team will reach out to you within 1-2 hours.