Users, groups and licences
Creating and removing accounts, managing groups and aliases, and keeping licences matched to the people who need them.
Google Workspace Support
Google Workspace Support and Administration
If your team works in Gmail, Drive and Google Meet, someone needs to keep accounts, sharing and security under control. ItCityHub provides remote Google Workspace administration and support for small and growing businesses.
What we help with
Gmail and Drive administration
Mail routing and delivery problems, shared drives and sharing permissions.
Security settings and MFA
2-step verification, sign-in protections and sharing controls, so company data is not exposed by default.
Migration to or from Google Workspace
Moving email and data between Microsoft 365 and Google Workspace with a fixed scope and clear milestones.
Domain, DNS and email authentication
Domain registrar and DNS records, SSL certificates, email routing, and SPF, DKIM and DMARC settings that protect your domain's reputation and mail delivery.
Part of your wider IT support
Works with the rest of your IT
Our helpdesk, device and identity services support Google Workspace users alongside the rest of your IT.
Common problems we fix
- Email is not being delivered or is going to spam
- A shared drive has the wrong permissions
- Employees leave and their data must be kept
- 2-step verification is not enforced
- A new domain or alias needs setting up
What to know first
- Remote administration worldwide.
- Google Workspace licences are purchased through Google or your reseller and are not included unless agreed in writing.
- Large migrations are scoped as a separate project.
- Our team will reach out to you within 1-2 hours. For ongoing support, response targets and support hours are agreed in writing before work starts.
Pricing
From $49 (one-time)
One defined admin task of up to 1 hour for one account, such as a new user, a group change or one settings change.
Final pricing depends on the scope and complexity of the project. Every quote lists what is included before you approve it.
Frequently asked questions
What does Google Workspace administration include?
Managing users, groups, aliases, Gmail settings, Drive and shared drives, and security settings in the Admin console.
Can you migrate us to Google Workspace?
Yes, from Microsoft 365 or other email systems, with a fixed scope and clear milestones.
Can you help secure Google Workspace accounts?
Yes. We configure 2-step verification and review sign-in and sharing settings.
Do you also support Microsoft 365?
Yes. See our Microsoft 365 support page.
Related services
Microsoft 365 Support
Users, licences, mailboxes, Teams, SharePoint and security.
Email Security & DNS Management
SPF, DKIM, DMARC and domain DNS records for your business email.
Cloud Migration & SaaS Management
Email and file migrations, plus SaaS account and licence management.
Managed IT Services
A monthly plan with agreed scope, hours and response targets.
Need help with Google Workspace Support?
Tell us what is happening and how many people you have. Our team will reach out to you within 1-2 hours.